Terms and Conditions
These are the terms and conditions under which Nomad Ideas (I, we, Us) supply our products (the "Product") or services ("Services'") to you (the "Customer" or "you").
Customers should ensure that they read these terms and conditions prior to placing an order. Please note that by placing an order for any Product or Service from Nomad Ideas, you agree to be bound by these terms and conditions.
1. Order Process
Once a Customer places an order with Nomad Ideas, the Customer will receive an email receipt to acknowledge that Nomad Ideas has received your order and payment.
2. Description of Goods
We aim to describe items as fully as possible, to the best of our knowledge, providing as detail as is known to us together with a full description. It should be noted that kilim items sold by Nomad Ideas are made from antique and re-purposed kilim material where applicable and in some cases, the material may show some age-related wear.
3. Electrical Products
We recommend that all electrical goods are inspected, tested, certified and installed by a qualified electrician. We also recommend that electrical goods are protected by a "RCD". We will not be liable for any loss, injury or death caused by electrical goods that have not been inspected, tested and certified by a qualified electrician
4. Payment Methods
Accepted payment methods are:
- Credit/Debit cards
- Offline payments
5. Refund Policy
If your purchase does not fulfil your requirements we can provide a full refund of the purchase price (excluding return transportation costs), provided that the item is returned in it's original condition and within fourteen days of your receipt.
The Christmas return period will extend until the 14th January 2022.
6. Domestic Shipping
Smaller items will be packaged and dispatched within 3 days of receipt of order via Royal Mail First Class Signed For; a signature will be required upon delivery. Domestic shipping is free of charge.
We can arrange delivery for larger items using a reliable national courier who deliver to mainland UK. The courier will be responsible for the insurance whilst items are in transit. Payment for shipping of couriered items will be made by you (the Customer) directly to the courier on receipt of items. Delivery quoted is 'kerb-side only' and the Customer is responsible for arranging appropriate transfer into their property.
7. International Shipping
Please contact us directly via phone or email for an international shipping quote; the charge will vary depending on the size and weight of the product, as well as the shipping destination.
8. Duties and Taxes
Nomad Ideas will not be liable for any export/import duties or taxes arising as a result of the items being sent outside the United Kingdom.
Nomad Ideas' liability for losses is strictly limited to the amount paid by the Customer for a Product or Service. Neither Nomad Ideas nor any affiliate or other representative will be liable for any loss, damage or expense or personal injury arising out of or in connection with the supply of goods or services offered through this website including but not limited to indirect or consequential loss or damage, loss of data, income, profit or opportunity, loss or damage to property, personal injury and claims by third parties, even if Nomad Ideas has been advised of the possibility of such loss or damage and/or such loss or damage were reasonably foreseeable.
10. Privacy and Safety
Nomad Ideas endeavours to protect and ensure the security and confidentiality of your (the Customer) personal data in accordance with the GDPR, including taking all appropriate measures to prevent these data from being distorted, damaged or accessed by unauthorised third parties. We will use the personal information you provide to us:
(a) to supply the products to you;
(b) to process your payment for the products; and
(c) if you agreed to this during the order process, to give you information about similar products that we provide and sales, but you may stop receiving this at any time by contacting us or unsubscribing from newsletters.