Terms and Conditions
These are the terms and conditions under which Nomad Ideas ("Nomad Ideas/we/us/our") supply products to our customers ("customer/you/your") and we ask all customers to read these terms and conditions prior to placing an order. Please note that by placing an order for any of our products, you are agreeing to be bound by these terms and conditions.
1. Order Process
Once a customer places an order with Nomad Ideas, the customer will receive an email receipt to acknowledge that Nomad Ideas has received your order and payment.
2. Description of Goods
We aim to describe items as fully as possible, to the best of our knowledge together with a full description. It should be noted that kilim products sold by Nomad Ideas are made from antique and re-purposed kilim material and in some cases, the material may show some age-related wear.
3. Electrical Products
We recommend that all electrical products are inspected, tested, certified and installed by a qualified electrician. Nomad Ideas will not be liable for any loss, injury or death caused by electrical products that have not been inspected, tested and certified by a qualified electrician.
4. Payment Methods
Accepted payment methods are:
- Apple Pay
- Credit/Debit cards
- Offline payments
5. Domestic Shipping
Smaller products will be packaged and dispatched within 3-days of receipt of order, via Royal Mail First Class Signed For; a signature will be required upon receipt. Domestic shipping is free of charge for orders over £50 (excluding Homewares) and we can arrange delivery for larger items (Homewares) using a national courier. Please contact us directly via phone or email to arrange delivery for larger items.
6. International Shipping
Please contact us directly via phone or email for an international shipping quote; the charge will vary depending on the size and weight of the product, as well as the shipping destination.
7. Duties and Taxes
Nomad Ideas will not be liable for any duties or taxes arising as a result of our products being sent outside of the United Kingdom.
8. Returns and Refunds
If your purchase does not fulfil your requirements, we will provide a full refund of the purchase price (excluding any incurred shipping costs) providing that items are returned in original condition and within 14-days of your receipt. Items returned after this period will be eligible for exchange only. We recommend using a tracked shipping method in order to ensure returns are received in a safe and timely manner.
Our liability for losses is strictly limited to the amount paid by the customer for a product. Neither Nomad Ideas, nor any affiliate or other representative will be liable for any loss, damage, expense or personal injury arising out of, or in connection with the supply of goods offered through this website.
10. Privacy and Safety
Nomad Ideas endeavour to protect and ensure the security and confidentiality of your personal data in accordance with the GDPR, including taking all appropriate measures to prevent customer data from being distorted, damaged or accessed by unauthorised third parties. We will only use your personal information to:
- Process your payment for the products
- Supply products to you; and
- If you agreed during the order process, to contact you with future marketing correspondance. You may stop receiving these at any time by contacting us or unsubscribing from our newsletters.